Fireflies.ai

Fireflies.ai is an AI assistant for meetings, email, chat, and CRM workflows. It captures and transcribes conversations from Zoom, Google Meet, Microsoft Teams, dialers, uploaded audio/video, browser, desktop, and mobile. Fireflies then creates summaries and action items, makes meetings searchable, answers questions with AskFred, analyzes participation and topics, and turns insights into tasks, CRM updates, or AI Skills. It also offers Email Assistant, Live Assist, Voice Agents, a public API, and an MCP server for connecting meeting intelligence to other AI tools.

✨ Key Features

• Record meetings with a notetaker bot — Invite the Fireflies bot or let it autojoin calendar meetings.
• Capture without the bot — Use the Chrome extension for Google Meet and supported recording workflows.
• Transcribe in 100+ languages — Detect languages and identify speakers in meetings and uploaded files.
• Upload audio and video — Process MP3, MP4, WAV, M4A, and other supported recordings.
• Generate AI summaries — Produce detailed notes, bullets, action items, and custom summaries.
• Ask questions about meetings — Use AskFred to query one or more conversations.
• Search meeting memory — Find specific sentences, timestamps, attendees, and topics across calls.
• Analyze conversations — Track talk time, sentiment, questions, key topics, and other conversation signals.
• Create tasks and follow-ups — Turn meeting outcomes into tasks, comments, bookmarks, clips, or follow-up emails.
• Use 200+ AI Skills — Extract role-specific details for sales, recruiting, marketing, research, engineering, finance, and other workflows.
• Connect work tools and AI clients — Integrate CRM, project management, Slack, dialers, API, Claude, Devin, ChatGPT, and MCP.
• Apply enterprise controls — Use SSO, SCIM, audit logs, private storage, retention controls, HIPAA features, and admin roles on eligible plans.

💳 Pricing

• Free — $0, free forever; unlimited transcription, limited AI summaries, 400 minutes of storage per team, 20 AI credits, meeting search, AskFred, file uploads, apps, extensions, and API access.
• Pro — $18/seat/month monthly or $10/seat/month billed annually; unlimited transcription and summaries, 8,000 minutes of storage per seat, video recording, downloads, Personal Assistant, Email Assistant, AI Skills, Voice Agents, tasks, and unlimited integrations.
• Business — $29/seat/month monthly or $19/seat/month billed annually; unlimited storage, 30 AI credits, multi-language mode, conversation intelligence, team analytics, public meeting access, and user groups.
• Enterprise — $39/seat/month, annual only, on the public pricing page; adds 50 AI credits, rules engine, SSO/SCIM, audit logs, HIPAA compliance, private storage, custom retention, super-admin controls, dedicated account management, and other enterprise support.

The pricing page also shows some annual-price presentation variants in its comparison table. Confirm the live billing selector and seat terms before purchase.

⚖️ Alternatives Compared

🎯 Use Cases

• Recording and transcribing customer or sales calls.
• Extracting action items and sending them to project tools.
• Searching past meetings for exact decisions and timestamps.
• Reviewing sales talk time, topics, and conversation signals.
• Applying recruiting or user-research AI Skills to interviews.
• Turning meeting notes into CRM records and follow-up emails.
• Bringing meeting context into Claude, Devin, ChatGPT, or another MCP client.
• Processing uploaded podcasts, interviews, or internal recordings.
• Sharing clips, channels, comments, and bookmarks with a team.
• Managing meeting data with enterprise retention, access, and compliance controls.